Scheduling Officer

·         Receives all incoming calls and personal inquires related to the scheduling process demonstrating in a courteous manner.

·         Direct and coordinate the booking of Clinical & Surgical waiting list.

·         Create Clinical & Surgical physician schedule on TrakCare, and identifies empty slot and convert them into sessions.

·         Liaises with physicians regarding their waiting list and Division Chair to arrange waiting list of Ex KKESH physicians.

·         Liaises with OR staff regarding special order cases, physician surgical privileges, space and machine availability.

·         Coordinate with OPS regarding medical clearance and allocation / utilization of clinical slots.

·         Prepares regular periodic and statistical reports as required.

·         Obtain and verifies all information required about the patient and surgical procedure at the time of scheduling.

·         Accurately input all data required for the scheduling process and statistical analysis. Seek clarification if order/data are incomplete or unclear.

·         Plans for the best possible utilization of surgery time & rooms in the scheduling process.

·         Provides information to the Case Management Manager & OPS on allocation / utilization of clinical & surgical slots.

·         Coordinate with Eligibility & Outreach to arrange physician chart review / waiting list.

·         Coordinate with medical staff regarding physician’s on call, leaves and contact to create physicians schedules.

·         Coordinate with HRD & CMO regarding new physician’s contract to create physicians schedules.

·         Performs all duties in a professional, effective and confidential manner.

·         Performs all other related duties as required or assigned.