Social Worker

1.

Demonstrates general knowledge of ophthalmic and general medical conditions. Possesses an in-depth understanding of social/economic evaluations and community resources

2.

Demonstrates knowledge and skills required to provide social services support. Activities are implemented in a proactive and organized manner, that indicates critical thinking skills and ability to prioritize.

3.

Demonstrates the skills required to evaluate the patient's social and economic situation; support/approach is modified according to patient's age, social situation and family status. Identifies indicators of patient or visitor misunderstanding, or dissatisfaction.

4.

Demonstrates an in-depth understanding of the social needs assessments, with ongoing reassessment, planning implementation and evaluation. High-risk families and potential problems are identified, and proactive action is taken.

5.

Provides social economic evaluation for patients and families; provides appropriate financial assistance, and assistance with housing, transportation, travel. Assists in patient transfers to other medical facilities and community agencies.

4.      

Regular patient rounds are completed and patient request for assistance responded to in a timely manner. Social services are provided within Ambulatory services as required/ requested. Participates in multidisciplinary rounds on assigned unit. Collaborates effectively as a multidisciplinary team member.

7.

Provides accurate, complete and prompt reports on patient care issues to the Manager, Social Services. Assists in resolution of patient/family concerns.

8.

Serves as an advocate for the patient in interfacing with hospital systems. Explains clinic and hospital routines; interprets hospital rules, policies, procedures as impacting on the patient's concerns, assists in resolving difficulties related to hospital systems / regulations.

9.

Provides group information/teaching sessions for inpatients; sessions are well organized, using a variety of teaching tools, and outcomes of learning are measured.

10.

Documentation is informative, complete, accurate, concise and legible. Documentation follows KKESH standards and reflects the process from needs assessment through evaluation. Patient records are reviewed for deficiencies per protocols.

11.

Represents the social services department in social programs in the community, as assigned. Provides social services education materials and advice within the scope of the community program.

12.    

Participates in organizing the following events: Social Work Awareness week, patient activities during Eid festivities, Annual Social Services Symposium.

13.    

Assists in the training of Social Worker interns.

14.     

Collects information for hospital study programs and research as requested; collects data and prepares monthly statistics reports.

15.

Performs all duties in a professional, effective and confidential manner.

16.

Performs all other related duties as required or assigned.